Frequently Asked Questions

Here we provide all the answers to all your pressing and burning questions

Corporate Social Responsibility

  • Are you socially involved?
    Yes, certainly! Because of our focus on sustainable entrepreneurship where we can and because of our contribution to charities with which we can make a difference and which we consider important.
  • Do you give and do to charities?
    We always give generously to charities, you could say 5 to 10% of the turnover.
  • Are you sustainable?
    Yes, we focus on a sustainable business. From the production and management of the partners we work with to the material choices, such as organic cotton. We want to pay attention everywhere and ultimately be 100% sustainable. If possible, even move towards circular.

Payment and payment

  • What are the payment methods?
    iDeal, PayPal, Sofort Banking, Bancontact, ING HomePay, Credit Cards, Maestro, VISO, AMEX and a normal bank transfer via your own reliable payment environment as you are used to.

Shipping and ordering

  • What are the delivery times?
    As a rule during working days and on Saturdays between 9:00 am and 6:00 pm, if ordered before 5:00 pm. Then we ship the same day!
  • What are the shipping costs?
    Free with orders over € 30
  • Where are you sending from?
    From Rotterdam, The Netherlands

Quality Check and Control

  • What is the quality?
    We go for the best quality, preferably natural materials, sustainable, handmade and traditional

Additional information

  • Why Takoda?
    Fantastic to make and create fun and beautiful things, all for a better world, make a positive contribution, improve people's lives where we can.
  • What is GoTakoda.com?
    GoTakoda.com is the platform, website and webshop where we sell our own brand line from clothing to jewelry, jewelry and decoration.
  • International?
    Our web store is available in 7 languages, so you can order us online from anywhere
  • Do you also have a physical store?
    No, now only online
  • Do you have a visiting address?
    Now only an office where you can visit by appointment
  • Who are you?
    Alain Stout as founder and owner, have it produced in China
  • How long have you been around?
    Takoda as a name was created in 2015

Customer service

  • What about the service?
    To make a difference, we really want to take care of what the customer wants, from A to Z, the customer at number 1.
  • Can we also return?
    Yes, always a return guarantee. Although we recommend that you do proper research before you order. We are 100% behind our product and open to input.

Collaborate

  • Dropshipping?
    We do not dropshipping ourselves, you can always sell or sell our products, contact us: info @ gotakoda.com
  • Can our articles also be placed in your webshop?
    That is possible, mail to: info @ gotakoda.com